NEW AI responses now support chargebacks & appeals arrow_forward

Win more eBay disputes, automatically.

Recovr detects every case the moment it opens, drafts evidence-backed responses, and never lets a deadline slip. Sellers on Recovr win 99% of their disputes.

check_circle 14-day free trial check_circle No credit card check_circle Cancel anytime

Trusted by 3,000+ high-volume eBay sellers

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storefront Storefront
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sell Sell
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The command center

Every dispute. One prioritized queue.

Stop digging through eBay's resolution center. Recovr surfaces what's urgent, what's winnable, and exactly what to do next.

lock app.recovr.app/disputes
Total Active gavel
142
trending_up +12 this week
Action Req. warning
28
schedule Due within 24h
eBay Review pending_actions
45
avg_pace Avg. 3 day review
Resolved 7d check_circle
89
verified 99% win rate
Case Reason Status Amount Deadline
#CAS-9921A Item Not Received Action Required $145.00 12 hrs Respond
#CAS-8832B Not as Described Awaiting Review $890.50 View
#CAS-7719C Return Escalated Action Required $45.00 2 days Upload
#CAS-4481F Warranty Claim Resolved $67.99 View
99%
Average win rate
across resolved cases
$2.4M
Recovered for sellers
in the last 12 months
18,400
Disputes resolved
and counting
30s
Avg. time to respond
down from 22 minutes
The real cost of DIY

Hours lost every week add up fast

Managing disputes manually is a part-time job. Recovr handles it in minutes.

person

Doing it yourself

  • cancel
    Check eBay resolution center

    Manual refreshing, easy to miss new cases

    ~30 min/day
  • cancel
    Research each dispute & gather evidence

    Digging through orders, messages, tracking

    15–60 min/case
  • cancel
    Write and submit responses

    Formatting, policy lookup, copy-paste errors

    10–20 min/case
  • cancel
    Follow up on escalations

    Phone holds, re-explaining the same case

    ~1 hr/week
  • cancel
    Dispute win rate

    Without consistent evidence strategy

    ~80–99%
bolt

With Recovr

  • check_circle
    New case detection

    Alerts the moment a buyer opens a dispute

    Instant
  • check_circle
    Evidence compiled automatically

    Order data, tracking, and messages pulled in

    ~30 sec
  • check_circle
    AI-drafted response, ready to send

    Policy-aligned language, one click to submit

    ~2 min review
  • check_circle
    Escalation handling

    Appeals and chargebacks covered end-to-end

    Handled for you
  • check_circle
    Dispute win rate

    Consistent evidence strategy across every case

    99%

Ready to get those hours back? Start your free trial →

Features

Everything you need to fight back

From the moment a buyer opens a case to the day the funds land back in your account, Recovr has the workflow covered.

timer

Never miss a deadline

Recovr reads every case the moment eBay opens it and counts down the exact response window. Urgent cases surface first, with one-click reminders before the clock runs out.

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AI-drafted responses

Generate an evidence-backed reply tailored to the dispute type — Item Not Received, Not as Described, chargebacks and more. You review and approve; Recovr never sends without you.

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Evidence vault

Tracking numbers, delivery scans, listing photos and buyer messages are pulled in automatically and attached to the right case, so your proof is always one click away.

monitoring

Win-rate analytics

See exactly which dispute types you win and lose, how much you've recovered, and where money is leaking. Trends update in real time across every account.

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Multi-account control

Run all of your eBay accounts from a single inbox. No more logging in and out — every dispute, across every store, in one prioritized queue.

notifications_active

Real-time alerts

Get pinged by email, SMS or Slack the instant a buyer responds, eBay requests documents, or a high-value case needs your attention.

How it works

Live in five minutes

No migration, no spreadsheets, no integration project. Connect and go.

link 1

Connect your account

Securely link your eBay store in 30 seconds with official OAuth. No passwords stored, revoke access anytime.

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We watch every case

Recovr syncs your disputes around the clock and ranks them by deadline, dollar value and risk — so the right case is always on top.

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Respond in one click

Approve an AI-drafted, evidence-backed response. Recovr files it through eBay's resolution flow and attaches your proof automatically.

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Recover your money

Track outcomes as they land, watch your win rate climb, and see exactly how much Recovr has put back in your pocket.

Loved by sellers

Sellers stopped dreading the resolution center

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“I used to lose a weekend a month to the resolution center. Recovr handles the deadlines and drafts the replies — my win rate jumped from 60% to over 90%.”
SM
Sarah Mitchell
Electronics reseller · 4,200 feedback
starstarstarstarstar
“The evidence vault alone is worth it. Tracking and delivery scans are already attached before I even open the case. Chargebacks don't scare me anymore.”
MD
Marcus Devlin
Sneaker & streetwear store · 11k feedback
starstarstarstarstar
“We run six storefronts. Recovr put every dispute in one queue and we stopped missing response windows completely. It paid for itself in the first week.”
PN
Priya Nandakumar
Agency, 6 managed stores
Pricing

One won dispute pays for the month

Simple, month-to-month plans. 14-day free trial on every tier.

Starter

$29 /mo

For side-hustle sellers who want to stop losing easy cases.

Start free trial
  • check_circle Up to 25 disputes / month
  • check_circle AI-drafted responses
  • check_circle Deadline tracking & email alerts
  • check_circle Evidence vault
Most popular

Growth

$79 /mo

For established stores fighting disputes every single day.

Start free trial
  • check_circle Up to 150 disputes / month
  • check_circle Everything in Starter
  • check_circle Win-rate analytics & reports
  • check_circle SMS & Slack alerts
  • check_circle Priority resolution queue

Scale

Custom

For high-volume operations and agencies managing many stores.

Talk to sales
  • check_circle Unlimited disputes
  • check_circle Everything in Growth
  • check_circle API & webhook access
  • check_circle Dedicated account manager
  • check_circle Custom response playbooks

Need something custom? Talk to us →

FAQ

Questions, answered

Is connecting my eBay account safe? expand_more
Yes. Recovr connects through eBay's official OAuth API — we never see or store your password, and you can revoke access from your eBay settings at any time. All data is encrypted in transit and at rest.
Does Recovr respond to disputes automatically? expand_more
Only if you want it to. By default Recovr drafts a response and waits for your one-click approval. Power users can enable auto-respond rules for specific, low-risk case types.
Which dispute types does it handle? expand_more
Item Not Received (INR), Not as Described (SNAD), return escalations, payment disputes and chargebacks, warranty claims, and eBay appeals. New case types are added regularly.
Will this affect my seller standing? expand_more
Recovr is built to protect it. By responding on time with proper evidence, sellers consistently improve their case outcomes and avoid the automatic refunds that hurt your metrics.
Can I manage more than one store? expand_more
Absolutely. Growth supports up to 3 accounts and Scale is unlimited. Every store's disputes flow into a single prioritized queue.
What if I want to cancel? expand_more
Every plan is month-to-month with a 14-day free trial and no setup fees. Cancel anytime in one click — no calls, no retention hoops.

Stop losing disputes you should win

Connect your store in five minutes and let Recovr handle the deadlines, the evidence, and the paperwork.

No credit card required · 14-day free trial